katy@pinksinsulation.co.uk | 07395949258 / 01706 584721

Delivery Information

Delivery

Orders that are refused at the point of delivery will incur a return and restocking charge. This charge will depend on location and products to be returned. 

Vehicles that cannot gain access to the delivery address may be charged a missed delivery charge and or return/restocking charges. Please advise of any vehicle access issues at the point of ordering. 

Delivery charge of £35+ VAT on any orders under £400. 

Collections are available, please contact us to arrange your collection.

Deliveries are kerbside only.

Collection

We may require the collection/return of the products within 10 days of the refund or refund request being made. To arrange for the product(s) to be collected, send an e-mail to katy@pinksinsulation.co.uk with your invoice or order number and details of the product to be returned. 

Collection of orders that are refused at the collection address will incur a missed collection charge. Vehicles that cannot gain access to the collection address may be charged a missed collection charge and or return/restocking charges. 

Please advise of any vehicle access issues in advance. Collections will only be collected from the original delivery address.