Delivery Information
Delivery
Orders that are refused at the point of delivery will incur a return and restocking charge. This charge will depend on location and products to be returned.
Vehicles that cannot gain access to the delivery address may be charged a missed delivery charge and or return/restocking charges. Please advise of any vehicle access issues at the point of ordering.
Orders under £250 – £60 carriage
Orders under £500 – £42 carriage
Free delivery on orders over £500
Except resonate and render products
Prices above are including vat
Collections are available, please contact us to arrange your collection.
Deliveries are kerbside only.
Collection
We may require the collection/return of the products within 10 days of the refund or refund request being made. To arrange for the product(s) to be collected, send an e-mail to katy@pinksinsulation.co.uk with your invoice or order number and details of the product to be returned.
Collection of orders that are refused at the collection address will incur a missed collection charge. Vehicles that cannot gain access to the collection address may be charged a missed collection charge and or return/restocking charges.
Please advise of any vehicle access issues in advance. Collections will only be collected from the original delivery address.